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Welcome email

Role requiredStaff: Marketing

What you’ll achieve: every new member receives a branded welcome email from your club.

Prerequisites: the Club PRO plan — the welcome email is a PRO feature. This screen currently shows Spanish labels regardless of your app language; the English meaning is given in brackets below.

Steps

Section titled “Steps”
  1. Open Marketing → Welcome Email.
  2. Turn on the Activar email de bienvenida (“Enable welcome email”) switch.
  3. Fill in the Asunto (“Subject”) — this is required.
  4. (Optional) add a CC (opcional) address.
  5. Paste your HTML into the body field (HTML pegar/editar aquí — “paste/edit HTML here”). Use inline styles for reliable rendering across email clients.
  6. Tap Guardar (“Save”). You’ll see Guardado correctamente (“Saved successfully”).

Troubleshooting

Section titled “Troubleshooting”
The enable switch won’t turn on

The welcome email is Club PRO only. On a lower plan, tapping the switch shows Solo para Club PRO (“Club PRO only”) and it stays off. Upgrade your plan to enable it.

Save says a field is required

The Asunto (subject) is required; the CC and HTML body are optional. Add a subject and save again.

Section titled “Related”