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Enroll members

Role requiredStaff: Member data

What you’ll achieve: members join your club — either by opening an invite link and filling in your onboarding form, or added directly by you.

Prerequisites: a created club. For the smoothest join experience, set up your onboarding form first.

Option A — invite link

Section titled “Option A — invite link”
  1. On the Dashboard, find the Share Club Links row and tap Onboarding Invite — the link is copied (Link copied to clipboard).
  2. Send that link to your members by message, email, or behind a QR you generate yourself.
  3. When they open it, they land on your club’s onboarding form; once submitted they appear under member requests to approve.

Copy the Onboarding Invite link and share it.

Option B — add a member manually

Section titled “Option B — add a member manually”
  1. Open the add-member flow and fill in Name, Last name and Email (all required), plus optional Gender, Phone number and Birthdate (DD/MM/YYYY).
  2. Save. If no account exists for that email, choose Create User (creates an account) or Only member file (a file with no login).

Troubleshooting

Section titled “Troubleshooting”
“This member already exists”

An email can only be enrolled once per club. Search your existing members for that address instead of adding a duplicate.

The birthdate is rejected

Birthdates can’t be in the future, and an age over 150 is refused. Check the day/month/year order (DD/MM/YYYY).

Section titled “Related”