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Subscriptions

Role requiredStaff: Sales

What you’ll achieve: a membership product your members can buy, billed automatically on the schedule you set.

Prerequisites: a working Stripe connection so members can pay.

  1. In Subscriptions, open New Subscription Product.
  2. Set the StatusOn Sales (visible and buyable), Sold Out, Invisible or Archived.
  3. Under Basic Details, enter a Product Name and Description, and optionally a banner image.
  4. Under Pricing & Billing, set the Unit Price, Currency, Billing Period (Day, Week, month or Year) and Interval Count (e.g. every 1 month).
  5. (Optional) under Additional Options, choose First Period Billing, require licences or forms, set an Early Access Date or a Terms & Conditions URL.
  6. Tap Save.
“The price must be greater than 0”

A subscription needs a positive unit price. For a free membership, use a different mechanism — a subscription product must be priced above zero.

The product name is rejected

Names allow letters, numbers and -_.&/ only; other special characters are refused. The description is required and capped at 500 characters.

There’s no share link

The Share Subscription Link appears only after the product exists — that is, in edit mode. Save first, then reopen the product to copy its link.