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KPIs

Role requiredStaff: Reports

What you’ll achieve: insight into how full your events are and how members reserve and pay.

Prerequisites: the Reports / KPIs permission.

Open in Club Manager

The KPI options

Section titled “The KPI options”

The Key Performance Indicator (KPI) screen offers four reports:

  • Occupancy Rates — how full your events are.
  • Reservation & Payment Behaviour — how and when members reserve and pay.
  • Licence Report — a one-time-sales/licence export (emailed).
  • 90 days Event Report — a 90-day participant export (emailed).

Generate an occupancy report

Section titled “Generate an occupancy report”
  1. Open Occupancy Rates.
  2. Pick a date range (Start Date / End Date).
  3. Select Organizers and Select Event Types (Trainings, Tournaments, Friendly Matches, Community Events).
  4. Tap Generate.

The results include a Summary (reservations, sales, occupancy, missed income), a grouped detail table you can group by hour, day, organizer or location with a bar chart, and a full list of events.

Section titled “Related”
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