Groups & coaches
What you’ll achieve: organized training groups, each with its coaches, levels, weekly schedule and members.
Prerequisites: the Member Groups view permission. Coaches are chosen from your club’s staff, so set roles first.
Club admin · Club ManagerOpen Groups and click + Add Group. Give the group a photo, a name and a short description.
Club admin · Club ManagerUnder Group Configuration, tick the levels the group is for and its coaches (up to 12).
Club admin · Club ManagerTap the training days — each one gets its own start and end time — find the beach on the map, check the privacy settings and save.
Club admin · Club ManagerAdd members from the search: Carla as a member, Teo to the waitlist. Share copies the group’s link.
Member · her phoneCarla now finds the group under Your Groups on her club home: schedule, coach, level and place in one screen.
Member · her phoneEvery group has its own forum. The coach posts, members like and reply with their own posts.
Read the transcript
Got teams or closed training groups? That's what member groups are for. A member group brings together the players of a team or a fixed group: with its coach, its levels and its schedule.
Create it in Members, Groups: click Add Group, give it a name, status, levels, coaches and schedule… and save. Then, under Add participants, search for each player and choose Add as Member. That's how you keep the group up to date: whoever joins is in, whoever leaves is out.
Now edit the training. Under Who can join, turn on exclusive access for groups, pick the coach and tick your group. Save changes.
Group members sign up straight away. Everyone else goes to the waitlist… and only gets in if you confirm them. Your team, your group, your rules. That easy!
- Open Members → Groups (header Member Groups) and click + Add Group.
- Under Basic Information, add a group image (16:9) and fill in the Group name and Description.
- Under Group Configuration, pick the Group Status (Looking for players, Looking for Substitution Players, Full or Archived), tick the Levels it’s for, and tick its coaches under Select Coaches (up to 12).
- Under Schedule & Location, tap the weekday chips (M T W T F S S). Each day gets its own row with a start and end time; tap a time to change it. Then search the address, drop the pin on the map, and give the place a short Location Alias.
- Under Privacy Settings, tick what’s public: Group visible to public, Club members visible to public and Forum visible to public.
- Click Save. Once the group is created, a Members section appears: search under Add participants, pick the person, and choose Add as Member, Add to Waitlist or Add as Interested. The Share button copies the group’s link (Link copied).
What your members see
Section titled “What your members see”As soon as someone is in a group, it shows up under Your Groups on their club’s home in the Volley World app, with their status (Status: in group, on waitlist or interested). Tapping it opens the group: its status, the level, coach, place and weekly schedule, and at the bottom the tabs Forum, Members, Documents and Events.
The three lists
Section titled “The three lists”Every group keeps three separate lists, and a person is only ever on one of them:
- Members — actually in the group. This is the count in the Members column of the Groups table, and the only list the group’s charges section bills.
- Waitlist — queued for a spot, or standing in as substitutes.
- Interested — players who put their hand up themselves, by answering a training-group question on one of your forms.
Move anyone between the lists with the Move to button on their row, which opens Change Status, or from the member’s own file.
What the Payment column shows
Section titled “What the Payment column shows”The member table has a Payment column, and it shows exactly one thing: that member’s most recent charge, as a date and an amount, or a dash if there isn’t one. It is not a payment history and not a paid/unpaid status. Training packages are not shown here at all — those live under Sales.
The group forum
Section titled “The group forum”Every group has its own forum: a shared wall where people post messages, photos, videos and files, and like each other’s posts. It is a wall rather than a conversation — there are no replies.
Members, waitlisted players and coaches always have access. Under Privacy Settings, Forum visible to public opens it up beyond them.
- Open the group and click Share to copy its link.
- Send that link to the people who should use the forum.
- They open it, sign in, and the Forum tab is there.
Signing a whole group up for a season
Section titled “Signing a whole group up for a season”You can register an entire group for a season’s worth of sessions, but it takes both halves of the platform:
- Here in Club Manager, create the season’s sessions in Schedule as one event series, so every date shares a series.
- In the Volley World app, open any event in that series, tap the add-participants icon, switch to the Member Groups tab and select this group.
- Choose Sign up for all future events. Everyone in the group is registered for that event and every later event in the same series.
Troubleshooting
Section titled “Troubleshooting”Save is blocked
The group name must be at least three characters, and an image is required. Add both and save again.
”Maximum 12 coaches allowed”
A group can have up to 12 coaches. Remove one before adding another.
I can’t delete a group
Select one or more groups with their checkboxes; the bin button only becomes active once something is selected. The confirmation lists how many active, waitlisted and interested people are affected. Deleting removes the group from its members’ records, but the members themselves are kept.