Create an account

What you’ll achieve: a Volley World account, ready to join a club and play.

Steps

1. Open the app. Under Choose location, tap Search country and pick your country, then Search province and pick your province.
2. Tap Next.
3. On the Sign Up screen, fill out the required fields.
4. Tick the box to accept the Terms of Service and Privacy policy, and the age box — I confirm that I am 14 years of age or older (in Germany this is 16).
5. Tap Next to create your account.
6. You’ll land on a verify your email screen. Open the confirmation email and tap the link — you’ll see an Email Verified page.
7. Return to the app and continue. You’ll go straight into the level questionnaire.

Step 1: choose the country and province you play in.

Tip

The country and province you pick here decide which events you see in the public calendar — the app shows you what’s happening around you. Pick the place you actually play in, not the place you were born.

Note

Under 14? A parent must register you from the family section of their own account — see family accounts.

Troubleshooting

Next is greyed out

Sign-up needs all of: a name, a valid email and matching passwords, a profile photo, a gender, and both checkboxes (terms and the age confirmation) ticked.

I can’t get past the “verify your email” screen

Email verification is required before you can use the app. Open the confirmation email and tap its link, then come back. You can re-send it from that screen.

”This email is already registered”

You already have an account with that address. Go back and sign in instead — use the password-reset link if you’ve forgotten it.

Related

• Level questionnaire
• Join a club
• Family accounts