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Families

Role requiredStaff: Member data

What you’ll achieve: family relationships recorded on member files, so parents and children are linked in your club.

Prerequisites: the Member Data / Member Files view permission (edit permission to add or unlink).

Open in Club Manager

Steps

Section titled “Steps”
  1. Open a member’s file and select the Family tab.
  2. Click + Add Member. In the slide-in panel, enter the First name and Last name (the name field suggests existing club members as you type), plus Email, Gender, Family Role (Child or Parent) and Birthdate.
  3. Save. If the email matches an existing account, it’s linked; if not, choose Create User (a real account with a welcome email) or Only Member File (a file with no login).

To remove a link, click the bin on a family row and choose Remove family link only or Remove family link and delete membership (the second asks for confirmation).

Troubleshooting

Section titled “Troubleshooting”
The email is rejected

A valid email is required. If the address already belongs to a member of your club, that existing file is reused rather than duplicated.

What’s the difference between the two unlink options?

Remove family link only just breaks the relationship. Remove family link and delete membership also deletes that person’s member file (their Volley World account is never deleted).

Section titled “Related”
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