Store & orders
What you’ll achieve: club merchandise bought, your orders tracked, and returns requested when you need them.
Find a club’s store
Section titled “Find a club’s store”Merchandise belongs to a club, so you reach it from that club rather than from a single global shop:
- Open the club’s page and tap its Merchandise tile. (The tile only appears if the club has published merch.)
- Or, if you’re viewing your club, use the Store carousel on its home screen.
- Promotions and shared links can also take you straight to a product.
Buy something
Section titled “Buy something”- Tap a product to open it. Pick a size if the product has sizes, and set the quantity.
- Tap Add to Cart. A cart button appears once you have items.
- Open the Cart, check the items (each line shows its Size), and tap the Check out button (it shows the total).
- Payment opens securely in your browser via Stripe. If your cart contains items from more than one club, you’ll pay each club separately — each is a direct payment to that club.
Each product page also shows the club’s Shipping and Return policy.
Your orders
Section titled “Your orders”Open the drawer and tap My orders to see Your orders — each shows which club it was sold by and its status: Paid, Preparing order, Order sent, Order received (plus Return requested, Return accepted, Return rejected or Cancelled).
Cancel or return
Section titled “Cancel or return”- On an order that is still only Paid, you can tap Cancel order.
- Once it’s being prepared, sent or received, the button becomes Request Refund.
- On the Request a return page, tick the items under Select items, describe the reason for each, then tap Send Request and confirm.
Your request goes to the club and the order shows Return requested. You can read the club’s terms via the Return policy link.
Troubleshooting
Section titled “Troubleshooting”The club has no Merchandise tile
The tile only shows when the club has published merchandise and has its payments set up. If a club doesn’t sell merch, there’s nothing to show.
”Could not start checkout”
Checkout opens in your browser. Try again, and make sure your cart isn’t empty.